Retrospect of Social Programs in Order to Answer the Challenges of the Age

Posted July 13th, 2020 in Article

the success of social institution programs including corporate CSR is often measured by the amount of funds provided by institutions to beneficiaries.

This needs to be re-evaluated (retrospect) so that the benefits of a program or activity of social institutions / CSR are also oriented to the achievements of the program’s interventions, not just from how much amount of funds have been spent by the institution, in other words the extent of the social impacts occurred due to programs that have been provided to the community (beneficiaries and other stakeholders).


To find out how much social impact that has occurred, we need an impact measurement method. The next question is, how big is the benefit of measuring impact? To answer this question, there are at least five benefits that can be obtained from the impact measurement process:

First, impact measurement is used to determine program achievements at each stage of the program as one part of program monitoring and evaluation.

Second, impact measurement is used to ensure that the program is on the track and avoid unnecessary “surprises”.

Third, impact measurement is used to streamline and streamline program resource use.

Fourth, impact measurement is used as input for communication to all stakeholders, and

fifth, periodic impact measurement is a proof of commitment and at the same time a form of transparency and accountability to the public.

Impact measurement is the next step and becomes an inseparable part of the program monitoring and evaluation process. A successful program usually has complete documents ranging from planning to the stages of monitoring evaluation and assessing the impact of the program.

This is based on the basic theory of social change that is used by a program using the Logical Framework Analysis (LFA) or also called the Logical Framework Analysis which is a method of formulating a program by determining the criteria of input – process – output – outcome to impact.

The definition of input, process, output, outcome, and impact can be described as follows:

Input is all resources needed to carry out activities,
Process is a stage that must be followed to achieve the objectives of the activity,
Output is a direct result of an activity,

Outcome is a change or indirect result (including unintentional or unplanned) of an activity,

Impact is a long-term difference between the conditions before and after the program with or without activities.

Social Institutions including CSR in this case must understand well the stages of input, process, output, outcome and impact in order to produce quality and sustainable programs, especially at this time, the implementation of social programs is quite constrained due to the impact of the Covid pandemic 19 .

Of course this requires social institutions and CSR to think creatively and innovatively not only at the input, process and output stages but also at the outcome and impact stages so that beneficiaries and other stakeholders can truly feel the benefits of the program. That’s all

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